The website azenbor.com is operated by Eastern Tree Co., Limited. Throughout the site, the terms “we”, “us,” and “our” refer to Eastern Tree Co., Limited. Eastern Tree Co., Limited offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy. You are responsible for reviewing and agreeing to this policy before providing personal information.
Return Policy
All orders placed through this website are subject to return or exchange only according to our Return Policy. Please review it carefully.
Payment Terms
Orders must be paid in advance. Once we receive your payment, we will begin processing and shipping your orders. You are responsible for ensuring the accuracy of payment details, including but not limited to billing and shipping addresses.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given your consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in immediate termination of your Services without prior notice.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time, in accordance with applicable laws.
Your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
Modifications to Services and Prices
Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.
Products or Services
We have made every effort to display as accurately as possible the products that appear in our store. However:
- The actual color, shape, and size of tea leaves may vary depending on the year and season. Product images are for reference only, and discrepancies between images and the actual product received are possible.
- Screen displays may differ, and we cannot guarantee that your device accurately represents the colors or details of our products.
We reserve the right to limit sales of our products or Services to any individual, geographic region, or jurisdiction on a case-by-case basis. We may limit quantities of any products or services we offer. All product descriptions and pricing are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offers on this site are void where prohibited.
Medical Disclaimer
The medical information provided on this site is for informational purposes only and is not intended as medical advice or a substitute for professional diagnosis or treatment. Always consult a healthcare professional before making any healthcare decisions or using our products for medical purposes.
Eastern Tree Co., Limited expressly disclaims liability for any damages, injuries, or losses resulting from reliance on the information contained on this site.
Custom Fees
As the importer, you are responsible for any customs fees or VAT imposed by your country. If you refuse to pay customs fees, resulting in the parcel being returned or destroyed, refunds will be limited to 70% of the order value (excluding shipping fees). If the parcel is lost during return, we cannot issue a refund.
Undeliverable Packages
We are responsible for correctly addressing your parcel as per the shipping information you provide. If a package is undeliverable due to an error in your provided address, you are responsible for any resulting damages or costs. In cases where parcels are returned to us, refunds will exclude actual shipping costs incurred.
Parcel Pickup
For some regions, local postal services may require you to pick up parcels from specific locations. Failure to pick up parcels will result in forfeiture of refunds.
Accuracy of Billing and Account Information
You agree to provide accurate, current, and complete information for all purchases. You are responsible for promptly updating your account details to ensure successful transaction processing and communication.
Optional Tools
We may provide access to third-party tools on an “as is” and “as available” basis without warranties or liability. Your use of these tools is at your sole discretion and risk.
Third-Party Links
We are not responsible for evaluating or warranting the content, products, or services of third-party websites linked to our site. Use of such links is entirely at your own risk.
User Comments, Feedback, and Submissions
By submitting comments or feedback, you grant us unrestricted rights to use, edit, and publish them. You are solely responsible for the legality, accuracy, and propriety of your submissions.
Errors, Inaccuracies, and Omissions
Occasionally, our site may contain errors or inaccuracies. We reserve the right to correct such errors without prior notice.
Prohibited Uses
You are prohibited from using the site for unlawful purposes, including but not limited to:
- Violating any intellectual property rights.
- Harassing or harming others.
- Submitting false information.
- Uploading harmful code or malware.
We reserve the right to terminate your use of the site for violations.
Disclaimer of Warranties; Limitation of Liability
Our services and products are provided “as is” without warranties. We are not liable for any damages arising from the use of our services or products.
Indemnification
You agree to indemnify and hold Eastern Tree Co., Limited harmless from any claims arising from your violation of these Terms or third-party rights.
Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
Termination
We reserve the right to terminate these Terms or your access to our Services at any time, with or without notice.
Changes to Terms of Service
We reserve the right to modify these Terms at any time. Continued use of our site constitutes acceptance of updated Terms.
Contact Information
For any questions, contact us at support@azenbor.com.
